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What if I have a health emergency?

Call your local emergency number right away for immediate attention. BettercareMD™ doctors handle non-emergency medical conditions and health issues. You should not use BettercareMD™ if you are experiencing a medical emergency.

Can I use it for my family?

Your health plan will show who qualifies for health care service through BettercareMD™. Most plan designs allow you to use the BettercareMD™ service for you, your spouse and your dependents.

How much does it cost?

The cost of a BettercareMD™ visit depends on your health plan design and benefits. Our health navigator will help you verify your qualified benefits. If you do not have health insurance coverage, ask us about our self-pay options.

What if I have a pre-existing condition?

We do not turn away people because of pre-existing conditions. In fact, we are interested in helping you identify and manage chronic health conditions to prevent them from becoming serious issues that can lead to an emergency room visit, poor quality of life and more expensive care if untreated. Please check your health plan benefits for all your options.

Can BettercareMD™ help me manage my chronic health condition?

BettercareMD™ transforms the way you manage your chronic conditions through the technology you use daily. Control the disease, so that the disease does not control you. Our doctors can help.

Will BettercareMD™ doctors coordinate care with my primary care physician or specialists?

Yes. BettercareMD™ doctors are team players and will coordinate care with your primary care physician and specialists with your permission. Doctors practicing team-based care means you get the support and information needed to meet your health and wellness goals to get better and live well.

What if I live in a rural community?

BettercareMD™ doctors licensed in your state can deliver better health care by connecting people living in rural communities to services at distant sites and promoting person-centered health care. This capability helps individuals to receive care in their communities and avoid long travel times.

Ask us a Question

Please send us an additional questions you have about BettercareMD™ and we will get back to you.

BettercareMD™ doctors handle non-emergency medical conditions and health issues. You should not use BettercareMD™ if you are experiencing a medical emergency. Call your local emergency number right away for immediate attention. Please read our Privacy Policy and Disclaimer Page for more information.

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